We are currently recruiting for a Full Time Food & Beverages Supervisor to join our growing team here at Kilkea Castle

Kilkea Castle Hotel is a 140 bedroom resort set on 180 acres of landscape, gardens and ancient woodland. This family-owned and managed estate offers a tranquil spa, a challenging 18-hole championship golf course and a world-class culinary experience. We are Great Place To Work 2024 certified and Georgina Campbell’s Four Star Hotel of the Year 2024.

Our team members are the heart of our hotel and the core of our success, and we believe that by creating a positive and supportive environment, we can deliver outstanding service to our guests.

Our mission is to provide exceptional guest experiences through excellent service, integrity while ensuring that every guest feels valued, safe, and at home.

Job Title:                  

Food & Beverages Supervisor

Reporting to:           

Food & Beverages Assistant Manager

Job Description:     

The successful candidate will oversee the daily operations of the  bar and dining area. The role involves ensuring that both guests and staff have a positive experience while maintaining operational efficiency.

Key Responsibilities

• To assist, motivate and lead the team, ensuring all aspects of tasks are being carried to the highest standard.
• In the absence of the Manager, to ensure the team are supported and organised.
• Resolve any issues that may arise, such as customer complaints or internal issues with the team such as sick calls
• Motivate and encourage the team
• Ability to assist the Manager in all aspects of the workload when needed
• To train all new and existing staff members on company policies, procedures, service standards and health and safety regulations
• Ensure all staff are complaint with Health and Safety regulations, including food safety standards, cleanliness, and sanitisation
• Ensure dining area is clean and appropriately set up for service as well as supervise the setup, breakdown and cleaning of dining area.

Skills/Requirements

• Previous supervisory experience is preferrable
• Maintain a professional appearance at all times.
• Strong leadership, organisational and multitasking skills with ability to work well under pressure
• Be able to demonstrate an efficient and courteous approach to guests, be great a communicator and have a friendly manner
• Flexibility is a must. Successful candidates must be available to work full time hours, midweek days and also weekends
• Have a good knowledge of food and drinks service standards
• Training experience an advantage
• Minimum 1 years’ experience in a food & beverage environment is essential
• Ability to manage, coach and direct a team
• A passion for customer service
• Be experienced in a standard driven environment and be detail orientated

Benefits

• Discounts across entire resort
• Competitive hourly rate
• Meals while on duty
• Employee recognition
• Bike to Work scheme
• Employee Assistance Programme
• Continuous training and development
• Uniform provided*
• Gratuities*

*to relevant positions

Kilkea Castle is an equal opportunities employer